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 Return Policy

  • Please provide us with a detail description of the problem or reason for returning your purchased item.
  • We can solve any problem to your satisfaction.
  • Returns are accepted within 30 days upon receiving the merchandise with a replacement of similar product or refund. 
  • Beyond 30 days your request to return merchandise will be refused.
  • Please note that shipping cannot be refunded unless found as defect product.
  • We do not stock returned merchandise, a restock fee of 20% may apply for non-defect returned items.
  • Returns require a valid RMA number, which stands for “Return Merchandise Authorization” and is issued by us. No returns are accepted without and RMA.
  • The RMA number will be sent to your registered email address with us.
  • Returns must include all parts, in original the package, parts missing including manuals and instructions will not be accepted for exchange or refund. All parts must match original packaging based on serial and product number.
  • We do not stock any returned merchandise, they are shipped to the manufacture.
  • We reserve the right to change and modify our return policy without notice.

Shipping Policy

  • We accept international shipments for qualified customers only.
  • International customers must have a verified street address associated with a payment gateway method.
  • Some restrictions and limitations may apply for international shipments due to manufacture regulations policies.  
  • Our orders are generally handled and processed within 1-3 business days, with most items being delivered within 3-7 business days.
  • Your item(s) will be shipped using the most efficient carrier to your area (USPS, UPS, FedEx), which is determined once the order is received.
  • Tracking numbers are provided once the item has been shipped and are posted on our site or emailed to your registered account.
  • Because some items cannot be shipped to the outlying U.S. Territories via domestic ground service, we request that you email us first and confirm that we are able to ship to the following destinations:
    • Alaska and Hawaii
    • APO/FPO & Military
    • Puerto Rico
    • Virgin Islands
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